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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All products and services sold on this site are in digital format, therefore shipping is not needed. Delivery is done via internet.
- Privacy & Security
- Apptrian values your privacy and regards discretion as it relates to our viewers, visitors, and members with the utmost importance. We have prepared Privacy Policy to inform you about what type of information we collect and what we do with that information. We are committed to maintaining the security of your information and have measures in place to protect against the loss, misuse and alteration of the information under our control. Although Apptrian takes every appropriate precaution to keep the Site secure, we do not accept liability should the information contained on our secure databases or the information you enter on our Site become maliciously or otherwise intercepted, stolen, or misused in a manner that causes you personal harm or financial loss. You use the site at your own risk.
- Returns & Replacements
- All our products have a 25-day money back guarantee. For the refund to be granted customer needs to provide a valid reason (some functional deficiency). Usually, there is an updated version that solves customers complaint. If a refund is granted you will receive 100% refund, after you uninstall and delete all of the copies of our product. As for services Apptrian provides if you are not satisfied with our service you can receive up to 25% refund due to the nature of web development services and the fact that service is already done.
- Ordering
- You need an e-mail address to place an order, and you need to set your browser to accept both cookies and pop-ups in order to make full use of the Websites, which includes adding items to your shopping cart and checking out from our stores.
Placing an order on the Websites is easy.- Find the products you want (and customize if applicable).
- Add the products to your shopping cart.
- Proceed to checkout.
- Select delivery and billing options.
- Review your order.
- Submit your order.
- Make payment.
- Receive an online order confirmation.
We explicitly reserve the right not to accept your order, or to cancel the purchase agreement after the automated order confirmation. - Payment
- Payments to Apptrian are done via PayPal.com.
- Viewing Orders
- Customers can see their orders by logging in and clicking the link "My Account" in the header area and then link "My Orders".
- Updating Account Information
- Customers can update their account information by logging in and clicking the link "My Account" in the header area and then choose from the left menu which account information to change.